Billing Terms and Conditions

Thanks for choosing Kojeva! Our goal is to give you a shopping experience that is smooth and safe. Take a moment to read through our payment policy below:

Accepted Payment Methods:

  1. Credit Cards: Visa, MasterCard, American Express and Discover are all accepted.
  2. Debit Cards: Debit cards carrying the Visa or MasterCard logo are accepted.
  3. PayPal: Payment can be made safely using your PayPal account.
  4. Apple Pay: A convenient way to check out from Apple devices.
  5. Google Pay: Fast, simple payments with a Google account.
  6. Bank Transfers: For larger purchases we also accept direct bank transfers. Get in touch with us and we will share the details.

Currency: Every transaction made on Kojeva is charged in United States Dollar (USD). By default, the prices shown across the site are displayed in USD.

Tax Policy: When applicable, tax is calculated at checkout using the shipping address you enter. The rate applied changes according to where the order is being sent and the tax legislation in force there.

Payment Processing:

  • All payments run securely through our trusted payment gateway.
  • The details of your credit or debit card are encrypted and handled securely by our payment partners.
  • For security reasons, we never keep your payment details stored on our servers.

Order Confirmation:

  • An order confirmation email is sent to you shortly after your order is placed.
  • Go over the order details with care and reach out to us right away if anything looks wrong.

Payment Confirmation:

  • As soon as your payment goes through successfully, a payment confirmation email is sent to you.
  • Should any problem come up while you are paying, please write to our customer support at kojevaskincare@gmail.com and we will help you.

Order Cancellation:

  • An order may be canceled within 24 hours of being placed — just contact our customer support team.
  • After an order has been processed and dispatched, cancellation is no longer possible. See our Returns & Refunds Policy for more help.

Payment Security:

  • Keeping your payment information secure is a priority for us.
  • SSL encryption is installed on our website so that data travels securely.
  • We follow the standards and regulations of the industry in order to protect your payment details.

Contact Information: Have a question or a concern about our payment policy? Please don't hesitate to reach us at: Email: kojevaskincare@gmail.com

Policy Revision: Kojeva may update or change this payment policy whenever needed, without advance notice. Do check back from time to time so you are aware of any changes.

When you shop with Kojeva you accept the terms set out in this payment policy. Thank you for picking Kojeva to take care of your needs!